Sık Sorulan Sorular

Open the DEBİM Moodle platform and select “Log in”. Use the university account details provided to you and follow the sign-in instructions on the screen.

Check your username or university email address and password. If a password recovery option is available, follow the instructions. If the problem continues, include your student number, university email address and the error message in your support request. Never share your password or verification codes.

First, check your course registration and the relevant academic term in the Student Information System. If the course is still missing, contact support with your student number, department, course code and, where useful, a screenshot. Hide any unnecessary personal information.

Course materials, weekly topics, activities and announcements are available on the relevant Moodle course page. Check the page regularly for updates from your lecturer.

Check your internet connection, reload the page and try an up-to-date browser. If the problem continues, report the course code, the file or activity name and the error you receive. Remove unnecessary personal information from screenshots.

BİL courses are offered to Turkish-medium programmes, while their COM counterparts are offered to English-medium programmes.

Turkish-medium programmes	English-medium programmes
BİL101	COM101
BİL102	COM102
BİL100	COM100

Yes. BİL100 and COM100 are delivered throughout the academic year. Each is organised as a single course with a continuous course plan. Follow the relevant course page for the teaching schedule, midterm examination and final examination information.

FCM101 and FCM102 are Foundation courses. Their course materials, teaching plans and announcements are available on their respective Moodle course pages.

According to the BİL100, BİL101 and BİL102 course plans shared on these pages, weekly quizzes are compulsory but do not contribute to the course grade. For other courses, check the assessment information on the relevant course page.

Course participation can be monitored through Moodle records and reports, including access to course materials, activity completion, quiz attempts and system access records.

For questions about grade calculation or grade lists for courses managed by the Information Technologies Coordination Office, contact pelin.gur@neu.edu.tr. Include your student number, course code and the relevant assessment details. The assessment criteria published for your course apply.

No. Online teaching does not necessarily mean that examinations are taken remotely. Examinations scheduled in central computer laboratories must be taken in the designated laboratory under supervision. Follow the announcements for your course.

Check your Moodle course announcements and, where applicable, the examination reservation system. Review the date, time, location and examination scope before attending.

For examinations that require a reservation, use the Examination Reservation System to select an available date and time. Make a separate reservation for each examination; one reservation cannot be used for multiple examinations.

Check your examination date, time, laboratory and reservation details in advance. Make sure that your Moodle login details work and that you know the correct course code. Bring your student identification card and an official identity document.

Students who arrive late are not given additional examination time. Check the current examination rules and announcements for admission deadlines and arrive at the designated laboratory on time.

Mobile phones and other prohibited devices must not be brought into the examination in violation of the examination rules. Examination questions and answers must not be copied, photographed, recorded or taken outside the laboratory. See the E-Examination page for the applicable rules.

The central computer laboratories have a total of 305 computers across the locations listed below.

Your examination laboratory is the one specified in your examination announcement or reservation. The figures above describe the computer inventory, not guaranteed examination availability.

Inform the laboratory supervisor without changing cables or system settings. State the laboratory and, if available, the computer number, and describe the problem. During an examination, follow the invigilator’s instructions and do not take photographs of examination content.

Do not install software, change system settings or alter cable connections without authorisation. Request any software required for your course in advance. When you finish, sign out of your accounts and remove any personal files you have saved on the computer.

The Electronic Document Management System (EBYS) supports the digital creation, routing, approval, tracking and archiving of institutional documents. The actions available to each user depend on their assigned role and permissions.

EBYS support requests must be submitted through the Genius Ticket System. Describe your issue clearly in the ticket. If you cannot log in to the support system, contact destek@neu.edu.tr.

Change any default password assigned to you and do not share your account details. Check document recipients and confidentiality settings before sending a document. Do not include confidential documents or unnecessary personal information in screenshots or support requests.

The journal publishing system supports digital manuscript submission, preliminary checks, reviewer assignment, peer review, revision, editorial decisions, publication and archiving. Authors, editors and reviewers use the system according to their roles. Each journal’s own submission guidelines and editorial policies apply.

For technical issues involving user accounts, permissions, manuscript uploads, review procedures or publication functions, contact muratcem.acaralp@neu.edu.tr. Include the journal name, manuscript reference if available, your user role and a description of the technical issue.

Questions about acceptance or rejection decisions, reviewer comments and editorial requirements should be directed to the relevant journal’s editorial team. Technical support assists with system operation and does not make editorial decisions.